Returns & Exchanges
We stand behind the quality of our recovery technology and offer a 30-day return window for all Power Plate equipment. If you are not completely satisfied with your purchase, we provide a straightforward process to ensure you get the support or refund you need.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Equipment
Securely pack your Power Plate unit in its original packaging, including all accessories, manuals, and power cables to ensure a full refund.
Ship It Back
Affix the provided shipping label to your package and drop it off at an authorized carrier location; we recommend keeping your tracking receipt for verification.
Inspection & Refund
Once our technicians receive and inspect the device, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing