Frequently Asked Questions
Everything you need to know about our premium sports equipment and services.
What is the standard shipping timeframe for gym equipment?
Orders for small accessories typically ship within 2-3 business days, while larger machinery like power plates and racks may take 5-10 business days for freight delivery.
Do you offer international shipping for Power Plate products?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What is your return policy for unused gear?
We offer a 30-day money-back guarantee. Items must be in their original packaging and unused. Please note that a restocking fee may apply to heavy machinery.
Do your products come with a manufacturer warranty?
All Power Plate hardware comes with a standard 1-year limited warranty covering manufacturing defects. Extended warranty plans are available for purchase at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible financing options through Klarna and Affirm for high-value orders.
How can I track the status of my delivery?
Once your order is processed, you will receive an email with a tracking number and a link to our logistics portal to monitor your shipment in real-time.